ONLINE STORE POLICY

At The Lumievo, we are committed to providing you with a seamless and luxurious shopping experience. Please take a moment to review our policies before making a purchase.

 

Order Processing & Shipping​

• Orders are processed immediately after payment confirmation. A payment confirmation and invoice copy is emailed to you right after that.

• Orders are shipped within 3 business days of order processing. Once shipped, you will receive a tracking number via e-mail to monitor your order’s journey.

• Delivery timelines may vary based on location, unforeseen delays, or customs processing. Typical delivery timelines from the order shipped date are 5-7 business days for Standard Shipping (including Free Shipping), and 3-4 business days for Express Shipping.

 

Payment & Pricing

• We accept all major payment methods including credit cards, debit cards, and UPI. Currently, we do not support COD.

• Prices listed are final, and inclusive of taxes.

• Discounts or promotional offers cannot be combined unless stated otherwise.

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Cancellations & Modifications

• Orders cannot be canceled or modified once placed, as we begin processing them immediately.

• Please double-check your details before confirming your purchase.

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Contact & Support

• For any queries, please reach out to us at thelumievo@gmail.com. Our team will be happy to assist you.

 

By placing an order with The Lumievo, you agree to these policies. Thank you for choosing us to be part of your jewelry collection!