TERMS & CONDITIONS

Welcome to The Lumievo! Before you explore our collection, please take a moment to read our Terms & Conditions. By accessing or purchasing from our website, you agree to these terms.

 

1. General Information

    •    The Lumievo is a jewelry brand specializing in elegant, versatile pieces for everyday wear.

    •    We reserve the right to update or modify these terms at any time without prior notice.

 

2. Product Information

    •    We strive to ensure accurate product descriptions and images, but slight variations may occur.

    •    All jewelry is handcrafted, and minor differences are part of its uniqueness.

 

3. Orders & Payments

    •    Orders will only be processed once payment is received.

    •    We accept online payments through secure payment gateways.

    •    The Lumievo reserves the right to cancel any order due to pricing errors or stock unavailability.

 

4. Shipping & Delivery

    •    Orders are dispatched within the specified time frame mentioned at checkout.

    •    We are not responsible for delays caused by courier services or unforeseen circumstances.

    •    Shipping charges, if applicable, will be mentioned during checkout.

 

5. Returns & Exchanges

    •    No returns or exchanges will be accepted, except in case of a damaged product.

    •    Customers must provide a complete unboxing video as proof for any damage claims.

    •    The shipping cost for returning a damaged item will be borne by the customer.

    •    Due to hygiene reasons, earrings cannot be returned or exchanged.

 

6. Intellectual Property

    •    All content, including images, designs, and text, belongs to The Lumievo and cannot be used without permission.

 

7. Privacy Policy

    •    By using our website, you agree to our Privacy Policy, which outlines how we collect and use customer information.

 

8. Limitation of Liability

    •    The Lumievo is not responsible for any allergic reactions or skin sensitivities caused by our jewelry.

    •    We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

 

9. Governing Law

    •    These terms are governed by and interpreted under the applicable laws of India.